Terms of Service

1. Overview and Service Description

These Terms of Service govern your use of Hermes, operated by Guangzhou Hanhanhu Intelligent Technology Co., Ltd. Hermes provides software tools and subscription services designed to run local automation and relay tasks on your device. By accessing or using our services, you agree to be bound by these Terms of Service.

2. Free Trial and Subscription Terms

We offer a 14-day free trial upon installation, allowing you to test full features without commitment. Following the 14-day trial period, continued access requires an active subscription at $2 USD per month.

• Automatic Renewal: Subscriptions automatically renew every month unless cancelled prior to the renewal date.
• Billing and Processing: Merchant of Record services and payment processing are securely handled by Paddle.
• Cancellation: You can cancel your subscription at any time through your account manage link or by contacting customer support. Upon cancellation, you retain access until the end of your current billing period.

3. Refund Policy

For detailed refund terms, please consult our dedicated Refund Policy. Eligible refund requests are processed according to our 14-day money-back window guarantee.

4. User Responsibilities & Acceptable Use

You agree to use Hermes strictly in compliance with applicable local laws and regulations. You shall not misuse the software, attempt unauthorized modifications, or engage in activities that disrupt service operation.

5. Disclaimer of Warranties & Limitation of Liability

Hermes is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the maximum extent permitted by law, Hermes and its operators shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use the service.

6. Contact Us

If you have any questions or concerns regarding these Terms of Service, please reach out to us at caixianyu@live.com.